MindTree introduces Multi-Channel Commerce Solutions for retailers

MindTree, global IT Solutions Company, has launched its new Multi-Channel Commerce Solutions, designed to help retailers adopt a more customer-centric strategy.

MindTree’s offering enables retailers to synchronize critical operations, customer information and management systems of their online and in-store shopping venues so that consumers can realise a seamless, channel-agnostic purchasing experience.

The MindTree Multi-Channel Commerce Solutions leverage the company’s multi-channel commerce framework and its e-commerce implementation expertise to significantly reduce development time and effort and improve time to market.

With multi-channel commerce capabilities, retailers are able enhance the customer experience and focus on order fulfilment of both online and in-store shoppers.

The MindTree Multi-Channel Commerce Solutions offers benefits such as unified view and management of customer, inventory and order data across multiple channels; increased customers loyalty through cross-channel loyalty programs; personalised shopping experiences using techniques such as guided selling systems and decision trees and consistent brand, product, price and promotional information across all channels.

MindTree follows a consulting-led methodology to understand its customers’ unique needs and deliver solutions.